Terms of Service

These Terms of Service (“Terms”) govern your use of this website and the services provided by The Value Network LLC (“The Value Network,” “we,” “us”), a limited liability company with a registered address at 30 N Gould St STE N, Sheridan, WY 82801, United States. You can reach us at info@thevaluenetwork.net.

By using this website or engaging us for services, you agree to these Terms. Where a signed agreement exists between you and us, that agreement governs and these Terms apply only to the extent they do not conflict with it.

We provide two categories of service:

• Custom development engagements. We assess a client’s existing business process, define a target state, recommend an approach, and build and implement the resulting system. Each engagement is scoped individually and defined in a separate written agreement.
• Our products. Software built, owned, and operated by us and made available to business customers on a subscription and usage basis. StockDrop, a same-day delivery platform for independent retailers, is our current product. Each product has its own terms and pricing, presented at the point of sign-up.

How we bill. Client work is billed as a fixed project fee. StockDrop is billed as a monthly subscription with usage-based delivery charges.

Nothing on this website is an offer to sell or a binding quotation. We do not publish rates for engagements; every engagement is quoted individually in writing.

Custom development engagements are governed by a written service agreement signed by both parties. Unless that agreement states otherwise, the following apply:

• Fixed fee. Engagements are quoted as a fixed fee for a defined scope, not billed hourly.
• Payment schedule. 50% of the fee is due as a deposit before work begins; the remaining 50% is due on completion of the build and a functional demonstration.
• Phased delivery. Work is delivered in sequential phases. Each phase concludes with a demonstration, and the client has five (5) business days to accept it or provide written feedback. If no response is received within that window, the phase is deemed accepted and work continues.
• Change requests. Any request outside the agreed scope must be made in writing. We will scope and quote it separately, and no additional work begins without written approval of that quote.
• Non-payment. If any amount remains unpaid, we may suspend work and withhold delivery, demonstration, and handover.

Custom development engagements. The initial deposit is non-refundable, as it covers allocated resources and work already commenced. Either party may terminate an engagement before completion on thirty (30) days’ written notice. On termination, the client pays for all work performed through the termination date; where that work exceeds the deposit, the additional amount is invoiced pro rata. Amounts already paid for work performed and delivered are not refundable.

Product subscriptions. Subscriptions to products we operate renew for successive periods until cancelled. You may cancel at any time, and cancellation takes effect at the end of the current billing period. We do not provide partial refunds for unused time within a billing period, and one-time enrollment or setup fees are non-refundable once the account has been provisioned. Usage charges for services already performed are not refundable. Where a charge is made in error, we will correct it.

If you believe you have been charged incorrectly, contact us at info@thevaluenetwork.net and we will review the charge and respond within five business days.

• Our ownership. We retain ownership of all intellectual property rights in systems we develop, including source code, workflows and automations, design elements, and documentation, and in all of our products.
• Client licence. On receipt of full payment for an engagement, we grant the client a worldwide, perpetual licence to use the developed system for its intended business purpose. That licence does not take effect until all amounts due are paid in full.
• Your content and data. You retain ownership of all content you provide and of all data processed by the systems we build for you.
• This website. The content, design, and code of this website are ours and may not be reproduced without written permission.

To enable delivery, clients agree to provide timely access to the systems and information required for the build, supply necessary content and templates, assign a named point of contact, and review each phase within the review window.

Third-party subscriptions and licences the delivered system depends upon — software platforms, hosting, and automation tooling — are the client’s responsibility and cost, and are separate from the engagement fee.

You agree not to use this website or our services to break the law, infringe anyone’s rights, attempt to gain unauthorised access to our systems or those of our clients, transmit malicious code, or interfere with the operation of the site or services.

This website is provided on an “as is” basis. We do not warrant that it will be uninterrupted or error-free.

We are not liable for damages, losses, claims, liabilities, or expenses arising from the acts or omissions of third-party providers used in the development or operation of deliverables, including service outages, security breaches, data loss, or fraudulent activity originating with those providers.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to an engagement or a product subscription will not exceed the total fees you have paid to us under that engagement or subscription.

We are an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms is subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.

We may update these Terms from time to time. The effective date at the top of this page reflects the most recent version. Material changes affecting an active engagement or subscription will be communicated directly.

Questions about these Terms can be sent to info@thevaluenetwork.net, or by post to The Value Network LLC, 30 N Gould St STE N, Sheridan, WY 82801, United States.